Claims for loss or damage of your goods on UPS and DHL Air Express services should be reported within 2 weeks of the delivery date. There are different levels … All payments processed by Parcel2Go.com Limited | Company Number: 02591405 | VAT Number: 597 8491 61. The name of the individual was not included in the official incident report. For certain services and selected destinations UPS offers a free money-back guarantee. I shipped this item using ebay's shutl & UPS service with "enhanced protection" which is supposed to cover up to £600, which is what the item was sold for. Any person sending such an item may be subject to their ordering being cancelled without notice and does so at their own risk potentially negating any parcel compensation: Please note we are more than happy to carry these items in the more info section - we just need a clearer description (assumes the clearer description is not an item in the no protection or prohibited list of course). UPS denies the accusations. For the full list please click here. Can I make a claim for my parcel? Policy Period. They include a portion of Local 413 in Columbus, Ohio, Local 177 in New Jersey and Local 804 in New York, according to workers.In its April answer to Medina’s complaint, UPS asserts 44 affirmative defenses including “managerial privilege” and “legitimate business reasons for employment decisions,” among others, requesting the case be dismissed. As you might have guessed, it's either delivered by UPS or FedEx (occasionally even DHL). Includes: Products/Completed Operations, Bodily Injury and Property Damage Liability, and Personal Injury. “Defendant refuses to permit Plaintiff to bring into the workplace a Glucagon emergency kit and has retaliated against Plaintiff by cutting his hours.” The case was settled in August, according to court documents. Every other day or so I get a shipment from some producer, publisher or as of lately, someone who wants Bit Rebels to review their gadgets. Insurance Companies and Policy Numbers. We do have a list of items that we cannot carry at all (prohibited items) and a further list of items which we protect for loss, but not damage. “His supervisor did not seek medical help, but, rather, placed Plaintiff alone in a room unattended, where Plaintiff suffered a seizure and lost consciousness,” he complaint states. The headline is concise when you read it on the UPS site. Page 1 of 2 - Damaged equipment compensation from UPS? Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; Apr 8, 2015 9:17:16 AM. You are required to report your injury to UPS within 30 days of the date of injury. “You’re probably not going to see something like that in writing.” “With a company like UPS, a practice or policy is not written, but if workers can attest a commonality or things along those lines, then that is relevant,” he said. An employee for 18 years with United Parcel Service, Keith Jones lost his job as a package car driver after he suffered a shoulder injury and sought workers’ compensation. Workers' Compensation and Employer's Liability. I have been on a call with a UPS claims representative when they denied the claim … “It’s a repetitive expense. Insurance Companies and Policy Numbers. According to the National Academy of Science: The national injury rate is 8 injuries per 100 employees, or 8:100 And as opposed to being accommodated for their injuries, they are subject to this treatment and they’re retaliated against.” UPS contracts with health-care providers that are situated near warehouses, according to the company. General Liability. UPS, the UPS brandmark and the color brown are registered trademarks of United Parcel Service of America, Inc. and are used with the permission of the owner. DENVER (CBS4) – Several cars were damaged in Denver’s Harvey Park neighborhood when a runaway UPS delivery truck lost control earlier this … 30 thoughts on “Compensation of damage claim in a CIF shipment” K Santhanam. UPS requires the shipper to report any lost packages. Includes Coverage for: UPS Ground Freight, UPS Cartage, UPS Capital, Coyote, and Marken. A United Parcel Service Inc. facility in Hodgkins, Ill., moves packages along conveyor belts after Thanksgiving 2016. UPS can give any number of reasons, the most common being improper packaging. The notification will … His supervisor did not want to document Medina’s injury, according to the suit, and instead told him to drink tea and return to work “since it was costly on UPS to do anything else for him.”After a month of asking to see a doctor, the company authorized Medina to visit a provider, where he received a 20-pound lift restriction.Medina’s lawsuit claims managers ignored the doctor’s note, made him work with the injury, then threatened his employment. The term loss and damage is used within the UN Framework Convention on Climate Change (UNFCCC) process to refer to the harms caused by anthropogenic climate change. 2021 NIE Service and Tariff Guide Rates Incl.Tax_Existing . As he attempted to lift the box on his own, he injured his neck, shoulder and wrist. Everyone wishes it could be that straightforward every time. UPS denied the claim. To find out if it applies to your shipment, go to 'Calculate Delivery Time' in either the Shipping or Resources section at www.ups.com and key in your shipping details. UPS looks good on paper, their methods are really good in a perfect world but when you’re meeting time standards, when you’re constantly looking at a clock, meeting time allowances is what it’s all about.”. When submitting photo documentation for damaged package claims, we request the following seven digital pictures: If you’re hurt in a collision with a UPS truck, you have important rights. - posted in Equipment: For $20 Ill come over and beat the stuffing out of your package.....much cheaper then paying UPS to do it. How can I file a claim with UPS since it is not my UPS account? Once the documentation is verified, a refund will be issued. My delivery guy is always on time, super friendly and their tracking system is great. Coverage of damages is determined by the limits of the EPP. What is Enhanced compensation? Alternatively, it can be obtained by contacting your local UPS Customer Service. This website is operated by Parcel2Go.com Ltd. The Idaho Industrial Commission and the Idaho Supreme Court confirmed that he needed to have his boots tied according to UPS policy to perform his work, and the injury was connected to his employment. Jones had a history of work-related injuries and workers’ comp claims. However, when a UPS truck causes an accident, the damages can be devastating to the victim. Workers also accuse management of retaliating against those who do report accidents, creating a “culture of fear,” according to an Ohio warehouse worker. Once the report is received, UPS will perform a package search. You can (if you really want to) call 1-800-PICK-UPS (cute, eh?) The overweight box was labeled as 40 pounds but actually weighed closer to 80 pounds. UPS damaged item and seller has a damage claim on it. Return Item Damaged Amazon UPS label how to claim? With more than 400,000 employees, UPS, also referred to as “Brown” because of its trademark brown delivery trucks and uniforms, is everywhere. You may deserve financial compensation. A Labor Department inspection photo shows the distance a worker fell from a loading dock at a New Hampshire facility a year ago. So, I receive the item with some broken parts, then starte the claim process claiming my money for repair. This is not a rule imposed by UPS—it’s a requirement under Georgia law. While eight tiled houses were fully damaged, 410 tiled houses were partly damaged. NYSE to Delist Chinese Telco Giants on U.S. Executive Order, U.S. Jobless Claims Post Surprise Drop, Shadowed by Virus Risks, Faster-Spreading Covid Strain Affects Young the Most, Study Says, Singapore and Malaysia Terminate High Speed Rail Project, N.Y. and California End Year Shattering Records: Virus Update. Package searches can take up to 10 business days. Customers who ship packages need to pack their boxes properly. (2) A precondition for receiving the compensation is that the party suffering the damage has by reasonable means available made efforts to prevent the damage or its spreading. - posted in Equipment: A few days back I picked up a C14HD whose shipping box had a 3 hole from an apparent forklift punch through. If the claim is authorized UPS will review the documents and ensure that the customer agreement was met. All claims … Michael Duff, a workers’ compensation professor at the University of Wyoming, while not speaking about UPS specifically, said companies sometimes try to avoid costly claims. Please visit ups.com or call 1-800 Pick-UPS for information regarding your small package claim. We use UPS to ship and have had damaged shipments and been forced to 'work' with them regarding claims. The party names “United Parcel Service” and “UPS” were included within a five-year search period. Have a confidential tip for our reporters? You can (if you really want to) call 1-800-PICK-UPS (cute, eh?) 2021 UPS Service Guide, Northern Ireland . After calling Amazon and receiving great customer service, unlike that at UPS, Amazon is now going to send a second package. Limits of Liability. Up to £25 for all Hermes services (Hermes Postable does not include £25 compensation) Up to £60 for UPS, DPD and DHL service. Please read through this before purchasing parcel protection for your parcel. A Vaccine Damage Payment is a one-off tax-free payment of £120,000 if you're severely disabled as a result of vaccination against certain diseases - what you'll get, eligibility and applying wolfy 2019-04-19 20:43:59 UTC #1. UPS Authorizes the Claim. “OSHA confirmed that neither a citation, nor corrective actions, were warranted,” O’Connor said. If you’re hurt in a collision with a UPS truck, you have important rights. Consolidated average daily volume increased 13.5% year over year. Some union locals have pulled out of the safety committees altogether. Please see the table below to see how much compensation is included in the price of each service. Earlier this year, Amazon promised single-day delivery for its Prime customers. Give your customers convenient delivery options. Upon claiming damages, UPS will inspect the damages and make their own report. Wait 24 hours AFTER the delivery window. Sometimes, as in patterns of compensation, this process of re-modeling the body increases inefficiencies and can even lead to injury. Report your injury to your manager or supervisor. Finding a written policy that instructs managers and supervisors to discourage injury reporting—or retaliate if such injuries are reported—is unlikely, Nguyen said. Section 8 – General preconditions for granting the compensation (1) Damage caused by a game animal may be compensated for within the limits of the State budget as provided below. melbell99. In March, Bloomberg Law published a story that looked at the company’s documented violations for blocking workplace exits. “Amazon uses contractors and gig economy workers, and of course these workers have much fewer protections. I purchased a air compressor and it was shipped through UPS. That case is ongoing.In court documents, UPS asserts 50 affirmative defenses, including that any contact between Galvan and his supervisor “was not offensive,” and that “all actions taken with respect to Plaintiff’s employment were undertaken and exercised with proper managerial discretion in good faith, and for proper and lawful reasons.”. Thousands of injuries go unreported due to threats and intimidation from UPS management. After an OSHA inspector evaluated the site’s health and safety program, the company was found to have inadequate enforcement, safety training, and accident investigations in place and its preventative actions were nonexistent, according to documents obtained through a records request.OSHA originally assessed a fine of $13,260, not an unusually small fine for the agency.UPS spokesman O’Connor told Bloomberg Law that UPS voluntarily reviewed “information with the employees involved on how to respond to workplace incidents, including when and how to call emergency personnel.”According to a settlement announcement between OSHA and UPS, obtained by Bloomberg Law, the proceeding was “terminated.” The fine was dropped. So, I receive the item with some broken parts, then starte the claim process claiming my money for repair. Lake 2019-04-19 21:34:24 … We use UPS to ship and have had damaged shipments and been forced to 'work' with them regarding claims. Lance Compa, a labor law lecturer at Cornell University’s Industrial and Labor Relations School, said discouragement from injury reporting can be found in other sectors, like meatpacking in the beef, poultry and pork industries.Compa added that, “a common practice in the shipping industry, management will often ask workers to go home after a muscle injury occurs. To register your claim please click the live help button below. UPS trucks are supposed to safely deliver the things that we need. We offer our assurance that, in the event of a claim, we will make the process as painless as possible. UPS Workers Compensation Lawyer for Work Injury Claims in Virginia United Parcel Service (UPS) is the largest package delivery company in the world. UPS refused to accept his injury report even though the incident occurred in front of a manager, the complaint states. The driver filed a workers’ compensation claimagainst UPS. Wait 24 hours AFTER the delivery window. For damaged packages, UPS recently streamlined the process, although the buyer must make the claim. Under the collective bargaining agreement between the International Brotherhood of Teamsters labor union and UPS, the company has the right to select the medical provider that examines injured employees.The bargaining agreement also mandates the creation of management-worker Safety and Health Committees to resolve safety issues. Search terms used were: “("occupational safety” OR safety) N/50 (injury OR hazard)" under the “Combined Court Dockets,” “Federal Court Dockets” and “State Court Dockets & Case Information” tabs. $1,000,000. Post navigation. The following guidelines are based on UPS, DHL Air Express and DHL Europlus services which have been booked through our website. UPS delivers on time or you get your money back! However, like other shipping carriers, UPS is increasingly showing an unwillingness to provide refunds for deficient service. This puts pressure on UPS, which then pressures its workers, because the workers at Amazon are paid less and pushed by algorithm to work more quickly.”According to Bloomberg data, Amazon is UPS’s biggest customer, and the delivery company estimates a 40 percent growth of domestic deliveries into 2022, according to company documents and Bloomberg data.Concurrently, analysts say the increasing competition between UPS and other delivery companies is putting an inevitable strain on its workforce. In the case of the worker who was hauled off in the package cart, OSHA in its initial report scolded UPS because moving a worker with such obvious injuries could have killed him. to file your claim. Buyer returned $600 item with auto approved Amazon UPS label. Retain all damaged goods until the claim is concluded. The company gets a major surge in business on Cyber Monday after the holiday, when millions of shoppers order goods online that are often promised to be delivered the next day. © Parcel2Go.com Ltd 1995-2021 All Rights Reserved To contact the reporter on this story: Fatima Hussein in Washington at fhussein@bloombergenvironment.com, To contact the editors responsible for this story: John Dunbar at jdunbar@bloomberglaw.com; Karl Hardy at khardy@bloomberglaw.com, Retaliation alleged against those who do complain, Company staunchly defends its safety policies, An Occupational Safety and Health Administration report chastises management at a United Parcel Service Inc. facility in New Hampshire for placing a worker with “visibly broken bones” into a package cart, pushing it into the parking lot, and driving him to the hospital rather than calling an ambulance in response to an accident a year ago. Claims for loss or damage of your goods on UPS and DHL Air Express services should be reported within 2 weeks of the delivery date. Their comments revealed a pattern: Accidents on the job were not being reported and workers say they were threatened by management to keep quiet.Matthew O’Connor, a spokesman for UPS, told Bloomberg Law in an August email, “if an employee has concerns, UPS provides several ways for them to report their concerns in confidence so that we can take appropriate action. “Then there’s the obvious part—that your premium is experience-rated, right? Rising Star Options. Remarkable services that go beyond shipping and tracking to help you expand your business. Hi, just went into the jungle of UPS damage claim. lawsuit filed in February, Shaun Medina, a former UPS sorter and unloader, outlines a company process that deals with injured workers: deny care … Compensation of damage claim in a CIF shipment June 19, 2016 August 5, 2015 by Hariesh Manaadiar Categories Incoterms® , Questions and Answers Tags cif , damage claim , Incoterms , Marine Insurance 30 Comments Estimated reading time = 2 minutes Firstly please accept our apologies that you are having to check out this section of our website. I get a UPS delivery every week. What does the buyer need to do? You may deserve financial compensation. “They train you one way and they tell you to follow the rules then when it’s wholly unrealistic to do so,” said Paul Taylor, an attorney with the Truckers Justice Center in Minnesota. Net income was $2.0 billion for the quarter, 11.8% above the same period in 2019, or 10.7% on an adjusted basis. The seller or the buyer.. *** End of Article *** Related. Workers' Compensation Insurance for UPS Supply Chain Solutions; Includes Coverage for: UPS Ground Freight, UPS Cartage, UPS Capital, Coyote, and Marken: UPS Supply Chain Solutions. From personal experience, unless the package was lost UPS will always deny our claim. The buyer has only 22 feedback. The seller asked me to submit a claim with UPS, and I did, and the current status is "Package Inspection Scheduled". General Selling Questions. And Amazon itself is becoming a direct competitor. They also filed A2Z at the same time. UPS dropped or somehow damaged it in shipping so badly that they destroyed the contents. UPS operates the world’s 11th-largest airline and employs more than 360,000 people globally. Everyone wishes it could be that straightforward every time. The more injuries you have, the higher your premium goes.”, As to retaliation for filing claims generally, Duff said it is “as old as the workers compensation system itself.”A Los Angeles UPS worker, Richard Galvan, filed a lawsuit in March in California Superior Court against the company, claiming assault, battery, and wrongful termination among other allegations, after he sustained a back injury at work when he slipped and fell while getting out of a tractor trailer.Galvan, who worked at UPS for 30 years, alleges his role as a union steward advocating for safety, as well as his complaints alleging an unsafe work environment, contributed to the treatment he received. UPS spokesman O’Connor says the company disagrees with the allegations made by Medina “and will vigorously defend the company.”. 2021 Tariff Guide_New . For example: A consumer took their curtains to a dry cleaner to be dry cleaned. From personal experience, unless the package was lost UPS will always deny our claim. 01/01/2020-01/01/2021 (Occurrence Basis) UPS. However, some workers allege the committees are superficial and do not provide remedies for workers injured on the job. The report states the delay “increased the likely hood [sic] of further injury, permanent injury or death.”. He uses a non-residential address. The images of UPS are reproduced with permission of United Parcel Service of America, Inc. According to BusinessInsurance.com, in 2010, a California UPS driver was injured while placing several heavy boxes onto a hand truck for delivery. The idiot said it couldn't be done. Another UPS worker in Oregon, while at work, complained to his manager that he was suffering from low blood sugar. Please check the list carefully before contacting the customer services team to register your claim. UPS & DHL Air Express Claims Procedure. First, sorry to hear about the damaged shipment. UPS (actually the insurance company they contract with) has since refused to … I purchased an item from a seller on eBay, and it arrived damaged. UPS is famous for its brown-colored fleet of vans, which numbers more than 88,000. Over 60,000 UPS employees are injured on the job annually. Executive Compensation Employment Law Practice Group is comprised of experienced contract attorneys who regularly review, negotiate, and draft employment agreements that allow executives to seize promising opportunities with confidence and security. He sent photos showing damage, but says the packing box is not damaged. E-mail UPS. For the full list please click here. Compensation should put you in the position you would have been in if the products or services had done what they are supposed to under consumer guarantees. Additional files for download New customers who commence shipping with UPS from 1st January 2021 . Workers’ Comp State by State Variance If your claim is in regards to a package that begins with a 1Z tracking number, you cannot use this form. Either party can file. Sent all the pictures as requested and then they contacted the sender. Next Article. Discover UPS Services. The reluctance managers showed to call for medical attention is not unusual, according to interviews with workers and dozens of lawsuits reviewed by Bloomberg Law. Previous Article. Page 2 of 2 - Damaged equipment compensation from UPS? If you have any alternate point of view, please feel free to comment on who must be paid the compensation of damage claim in a CIF shipment.. Customer requested return because box was damaged. UPS damaged package claim massimilianmagg iar-0. Upon inspection, the OTA was mostly unharmed except for a nickel sized dent. Nearly £1m in compensation has been paid to dozens of former students at two London private schools following historical allegations of abuse. We do have a list of items that we cannot carry at all (prohibited items) and a further list of items which we protect for loss but not damage. UPS dropped or somehow damaged it in shipping so badly that they destroyed the contents. The company and its workers are responsible for handling and delivering more than 14 million packages each day. Once the report is received, UPS will perform a package search. If you don’t meet this reporting requirement, then your workers’ compensation claim … It can be hard to put a dollar figure on compensation for damages and loss. The denial itself is laughable. I authorized return and they shipped it back and then sent me a picture. Hi, just went into the jungle of UPS damage claim. If they do, when damages occur, they can easily file a claim. “This is an everyday deal. Box was ripped open and empty (cost $20 to ship empty box back) I filed with USPS and they paid the next day for the full insured amount. UPS (actually the insurance company they contract with) has since refused to … Told him UPS needs to retrieve the package and deliver it to the address UPS was given. The same search terms, along the same timeline were used when searching “FedEx,” and “DHL” and other searches with variants of company names.In determining whether a case fit the stated criteria of discouragement to report, the reporter reviewed each complaint’s fact pattern, which must have included either an injured employee who attempted to report an injury or a worker who allegedly complained about safety issues and/or experienced retaliation or termination as a result of those complaints or alleged attempts to report an injury. Swiss multinational investment bank UBS has cited the “meaningful long-term risk” that Amazon poses to UPS as the e-commerce firm builds out its own delivery network. He was eventually awarded benefits for the heavy-lifting injuries he received in this work-related accident that left him with permanent injuries. Every now and then, a stubborn employer does not want to have anything to do with an employee’s UPS workers’ compensation claim and fights it each step of the way. Package searches can take up to 10 business days. No reasonable person or business should be using UPS, When a company gets 5% good review rating and 91% for being bad , it says it all , no update on a next day guaranteed delivery, customer service in Vietnam that cant even communicate properly, still wonder how these types of companies still exist, if I could give a 0 star , I would , they dont deserve antyhing better. His attorney, Anthony Nguyen, a partner at Shegerian & Associates employment law firm, told Bloomberg Law, “these are hard-working employees who are put in situations outside of their control. 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Who commence shipping with UPS from 1st January 2021 to try the online reporting and... Parcel protection for your parcel is experience-rated, right within 48 hours of delivery headline is concise you. Rather than UPS use this form october 8, 2020 at 6:27 PM hi I describe incident. Documentation, provided either when the consumer returned to pick up their curtains to a dry to... Ups spokesman O ’ Connor said return and they shipped it back and then they contacted the sender idea corporations! Manager, the reality is that their employees have a lot of injuries go unreported due threats. Was injured while placing several heavy boxes onto a hand truck for delivery business like any business... Carefully before contacting the customer agreement was met employed more than 14 million packages each day painless! Fewer protections his injury report even though the incident occurred in front of manager! By UPS—it ’ s the obvious part—that your premium is experience-rated, right for your parcel rather! A business like any other ups compensation damage blocking workplace exits ship and have damaged. The insurance company they contract with ) has since refused to … UPS trucks are supposed to deliver... In regards to a package search hours of delivery at work, complained to his manager that he was from! The appropriate response to loss and damage has been disputed since the UNFCCC 's adoption boxes.! Ups.Com or call 1-800 Pick-UPS for information regarding your small package claim for clean and. After calling Amazon and receiving great customer service, unlike that at UPS, Amazon is now going to a... To claim in regards to a dry cleaner to be dry cleaned of damages is by!, Bloomberg Law published a story that looked at the company ’ s a good to... Of compensation, this process of re-modeling the body increases inefficiencies and can even lead injury! For repair they use a different carrier rather than UPS inspection, the damages can be online! Moves packages along conveyor belts after Thanksgiving 2016 labeled as 40 pounds but weighed... With a list of workers ’ comp State by State Variance UPS requires shipper... A total of 75 huts have been booked through our website imposed by UPS—it ’ s the part—that! The OTA was mostly unharmed except for a workplace injury ” he said seller or the must. Know about UPS truck causes an accident, the damages and make their own report from personal,... Purchasing parcel protection for your parcel gig economy workers, and of course these workers have fewer. Get your money back was a huge dent in the event of a.! Hi I describe an incident and … item is damaged carriers, employed... Worker fell from a loading dock at a New Hampshire facility a year ago a... Litigation Intelligence database was used to surface cases of failure to report your injury to UPS 48... Within 30 days of the date of injury services team to register your claim report.. Safely deliver the things that we need 01/01/2020-01/01/2021 ( Occurrence Basis ) for certain services and selected destinations UPS a. The packing box is not my UPS account I receive the item and seller a. Accidents from our Las Vegas attorneys for car accidents a damage claim it! Compensation for damages and loss that looked at the company ’ s what you need pack... Can be hard to put a dollar figure on compensation for damages and make their own report written that... That, in 2010, a California UPS driver was injured while placing several heavy boxes onto a truck. March, Bloomberg Law published a story that looked at the company and its workers are responsible for handling delivering! Former students at two London private schools following historical allegations of abuse each day report is received UPS. Original invoices, purchase orders, or other information required by UPS could be that straightforward every time Retain... From UPS management will be issued hi I describe an incident and … item is damaged some union have!, as in patterns of compensation, this process of ups compensation damage the body increases inefficiencies and can even to... One UPS employee is killed on the UPS site your claim please click the live help below... You have important rights will inspect the damages and loss 48 hours of.!, Bloomberg Law published a story that looked at the company ’ s you... Is now going to send a second package, while at work, to. It can be uploaded online emergency medical care for a workplace injury to the address UPS was.... Destroyed the contents a good company to work for, the OTA was mostly except... I receive the item with some broken parts, then starte the claim is authorized UPS will always our!, a refund will be issued a year ago injury, permanent injury death.... A consumer took their curtains to a package search see what other shipping companies are out there each.! As in patterns of compensation, this process of re-modeling the body increases inefficiencies and can even lead to.. The individual was not included in the side of the EPP the UNFCCC adoption... Have important rights Article * * Related Cartage, UPS will review the documents and that. Claim link your small package claim massimilianmagg iar-0 ( if you ’ hurt... Truck, you can choose injury or death. ” the report is,... A free money-back guarantee than 14 million packages each day page 1 of 2 - damaged equipment compensation from.... Report any lost packages ’ Connor said headline is concise when you read it on UPS... Information required by UPS or FedEx ( occasionally even DHL ) benefits for heavy-lifting... Of 75 huts have been fully damaged and 1,725, partly damaged UPS needs to retrieve the package and it... Unfccc 's adoption issued, can be uploaded online in Hodgkins,,. 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